1999 - Year Of The Phoenix Nomination Form
Phoenix Organizations
Phoenix organizations continually renew themselves. They know that business and financial earthquakes regularly occur, and they prepare for these coming disasters in three ways:
They provide line of sight to customers, engaging everyone in fact-based search and discovery missions.
They grow people by encouraging individuals to understand their customers better and learn to become more effective in delighting those customers as well as advancing their personal career.
They build organizational systems that encourage customer focus and continual employee learning and growth.
I believe the following Organization represents the best of the Phoenix philosophy and practice: